Q: My child has no ICT provision at home – this includes, no computer, tablet or phone.
A: In the first instance we would request that you ask any other family members if they can lend your child a device for this period, if this is not possible you can email email@example.com and this will be looked at on a case by case basis.
Q: My child only has a phone to access their home learning – is this enough?
A: All work can be accessed via a phone, your child needs to make sure they have downloaded the TEAMS app on their phone. We realise that working from a phone is not ideal, but if they can access the work set on their phone, they can complete any activities/work using pen and paper and take a photo to submit to their teacher.
Q: My child does not have Office 365 how can they do their work?
A: All students have access to Office 365 by signing into their Moor Park account using their school username and password. Any issues with logging on please ring school on 01772 795428 or email firstname.lastname@example.org
Q: What happens if my child does not do their work?
A: School knows which students have logged on and which students have not. Any students who have not logged on will be contacted by school.
Q: My child has a younger sibling – are they able to attend?
A: Unfortunately not. Any younger siblings must have a provision arranged by their respective primary school.
Q: I have several children at home who all need to complete home working but we only have one device. What do I do?
A: We understand that this can be challenging for some families, if several children need access to one device that is fine, work should be available from 9am every day, students can access the work, note it down and complete it separately whilst any other children access the device to access their own work. Whilst we recommend that students follow their normal timetable throughout the day, we understand that some flexibility will be needed in some cases.
Q: My family are currently self-isolating, can I come to school and pick my up child’s exercise books and text books?
A: Once you have finished your 14 day self isolation – providing no other member of the family is showing symptoms you may contact school on 01772 795428 to arrange collection of any exercise books or textbooks your child may need. In the meantime, any work can be completed on/in a notepad or using Office 365.
Q: My child usually receives a free school meal but will not be attending school – how do I get vouchers?
A: Please see our Free School Meals tab here